Return & Exchange Policy

RETURNS
  • All returns must be made within 7 days of purchase
  • Refund with a 3% transaction fee deducted within 7 days after the product has been received and inspected in original sellable condition, all shipping costs must be covered by the buyer less shipping cost if applicable
  • All returns with purchase orders of over $200.00 are subject to a 30% restocking fee. 
  • Receipt and original packaging is required for a full refund
  • Merchandise not returned in same packaging condition as when it was purchased will not be refunded. 
  • Wire Home is not responsible for any damages made through shipping. 
  • Refund would be issued after the items(s) have arrived and inspected. 
  • Shipping & White Glove Delivery charges are non-refundable
  • Final Sale: All sale, special, display (AS-IS) and custom orders are non-refundable and cannot be exchanged under no exceptions.
  • Shipping charges are non-refundable

EXCHANGES

  • Exchanges must be made within 7 days of purchase, 10% handling fee for the returned item(s)
  • The customer will be responsible for the shipping costs or any other duty taxes (US) for sending back and for the new items they wish to exchange for.

*Wire Home reserves the right to refuse any refund or exchange at any time.