Return & Exchange Policy
- All returns must be made within 7 days of purchase
- Refund with a 3% transaction fee deducted within 7 days after the product has been received and inspected in original sellable condition, all shipping costs must be covered by the buyer less shipping cost if applicable
- All returns with purchase orders of over $200.00 are subject to a 30% restocking fee.
- Receipt and original packaging is required for a full refund
- Merchandise not returned in same packaging condition as when it was purchased will not be refunded.
- Wire Home is not responsible for any damages made through shipping.
- Refund would be issued after the items(s) have arrived and inspected.
- Shipping & White Glove Delivery charges are non-refundable
- Final Sale: All sale, special, display (AS-IS) and custom orders are non-refundable and cannot be exchanged under no exceptions.
- Shipping charges are non-refundable
- Exchanges must be made within 7 days of purchase, 10% handling fee for the returned item(s)
- The customer will be responsible for the shipping costs or any other duty taxes (US) for sending back and for the new items they wish to exchange for.
*Wire Home reserves the right to refuse any refund or exchange at any time.